Ranking High in Safety

Ziv Medical Center was ranked first among government hospitals in safety and risk management and fourth place among all 28 Israeli Medical Centers.

As part of a survey conducted by the Ministry Health to assess the level of safety in all hospitals in Israel, Ziv was ranked first among government hospitals in safety and risk management and fourth among all 28 of the Israeli Medical Centers.
Shneider Children’s Medical Center and Hasharon Hospital, in Petach Tikva, received the highest score of 94.8.
They were followed by Meir Medical Center with 93.5 and Ziv Medical Center with 91.8.

Dr. Salman Zarka, Director of the Ziv Medical Center, said that he was pleased with the results of the survey. “I value the professionalism of our medical and nursing staff in all departments, working always to improve standards and to advance community services. The values of the international quality and safety assessment process of JCI (whose assessment Ziv passed with flying colors) are an integral part of all processes at Ziv Medical Center. Special thanks goes to the Risk Management Unit, headed by Dr. Einav Rosh, the JCI accreditation, led by Ms. Dalia Tedgi and nurse Ms. Michal Vazana, as well as to Mr. Arie Bitan, director of nursing, for outstanding leadership, and to his entire nursing staff.”

The survey conducted by the Ministry of Health examined a number of key issues in 28 hospitals in Israel: pharmacies, blood banks, operating rooms, imaging centers and emergency rooms - areas where errors in treatment can cause significant harm to the patient. Two parameters were examined in each instance: the hospital processes (process indicators) and results of the safety event (outcome measures).

As part of the examination of the process parameters the surveyors checked that the hospital is working correctly to identify the patient, the orderly moves the patient to the correct department, the doctor verifies the patient’s details before dispensing advice, that in the operating rooms all equipment is checked at the end of the therapeutic procedure in order to ensure that no medical equipment is forgotten in the patient's body, and that the surgeon confirms the organs to be operated on in accordance with the established rules.

The final score also takes into account the hospital's reports to the Ministry of Health, as well audits carried out by external auditors.
The surveyors verified that the medical and nursing staff had successfully undergone safety-related training and spoke with the medical and nursing staff to assess their awareness of safety.
They toured the hospital, checking that the infrastructure met accepted safety standards and examined which projects were carried out in each department in order to improve the standard of safety in the hospital.